Before shipping your item, our experts conduct not only authenticity verification but also a thorough check to ensure it matches the quality described by the seller. We meticulously inspect each item to ensure it fully aligns with the photos and description you used to make your selection. As a result, the likelihood of receiving an item that doesn’t meet your expectations is extremely low. However, if you’re unsatisfied with the item’s condition and the defects were not visible in the provided photos, please contact our support team immediately. We’ll try to resolve all controversial issues so that you are satisfied with the shopping experience through our app.