FAQ

What quality standards apply to items sold on your platform?

We do not accept counterfeits or replicas in any form! All items undergo authenticity verification. If your item is deemed inauthentic, you will be required to cover the authentication and delivery costs to PRELOVED CLUB’s office and must retrieve the item personally.

We only accept items in «Good» or «Excellent» condition:
  • Bags: Lining free of holes and stains; no significant scuffs, soiling, or deep scratches on the exterior;
  • Jewelry & Watches: No visible deep scratches or wear; all clasps and mechanisms must function properly;
  • Silk Scarves: No snags, holes, or stains;
  • Eyewear: Lenses free of visible deep scratches; all mechanisms must function properly;
  • Footwear: New or in excellent condition.
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