FAQ

How can I sell my item on PRELOVED CLUB?

Selling items on PRELOVED CLUB is straightforward.

1) Register in our app. Provide your contact details and address;
2) List your item and publish the listing;
3) Fill out all fields comprehensively to expedite your sale. Specify:
  • Product category (e.g., bag, jewelry).
  • Material composition (as stated on the tag) and color.
  • Any defects — describe them in detail without omission, as they will be identified during authentication anyway.
  • Whether the item has its original tag and if it’s new or pre-owned (if used, specify the wear level).
  • Presence of authenticity certificates, original packaging, or boutique receipts.
  • Any additional details: model specifics, reason for sale, original price, purchase location, etc.
According to our statistics, items with detailed descriptions sell significantly faster.

4) Add Photos. If the item has any flaws or unique features, ensure they’re clearly visible in the photos and include descriptive captions;
5) After moderation, your lot will be published in the PRELOVED CLUB application;
6) Monitor user comments to quickly respond to questions from your potential buyers;
7) When the item is purchased, you will receive a push notification and an email alert. Confirm the sale via your personal account, prepare the lot for delivery to the courier, bringing it into proper condition and send it to our office as soon as possible;
8) Once we have authenticated your item and the buyer has confirmed receipt of the item, you will receive a notification asking you to provide a card for payment.
Selling